Want to find out how to connect with them on an emotional level?
source url Fred Sirieix is the General Manager at Galvin at Windows, the Michelin-starred restaurant on the 28th floor of the London Hilton on Park Lane. Fred co-hosted with Michel Roux jnr in the BBC2 series about service and hospitality, “Michel Roux’s Service”. Fred and Galvin at Windows also appeared in The Apprentice on BBC1 in spring 2012. Since 2015 Fred is also recognised for his role as the host and charismatic Maître d’ in the much loved First Dates series on Channel 4.
Northern Gas Networks
source site Mark Horsley has been Chief Executive Officer of Northern Gas Networks (NGN) since 2011. He has over 40 years of experience in the energy sector. In the five years since joining NGN the company has transformed its approach to customer service securing twelve national accolades for customer and employee experience including a National Business Award for ‘Customer Focus’. Mark was awarded ‘Inspirational Leader’ at the UK Employee Experience Awards in March 2015 in recognition of his innovative approach to employee engagement which has been instrumental to NGNs cultural transformation.
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